Information Protection and Cookies Policy of the Free Association

The Free Association is committed to protecting your personal information when you are using our services. We want our services to be safe environments for our users. The present Information Protection and Cookies Policy specifies the way in which we process the personal information of our users, which we collect or which you provide to us (for example by visiting our website). Please read the following carefully in order to understand how we use your information. By visiting our website https://www.freeassociation.pt , you accept the practices described in the present Policy. This policy also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence and in person. Our processing of your personal data is based specifically on your consent; you have the right at all times to withdraw your consent.

When will de Free Association collect information about me?


We are likely to collect your personal information in several ways when:

  •  You complete forms on our Website;

  •  You communicate with us by telephone, e-mail or another means;

  •  You register for a conference or any other project;

  •  You subscribe to our online newsletter.

What information will the Free Association collect about me?


The Free Association will only collect information relevant to the product, event ticket, and training course being purchased or applied or registered for.

 

  • Your personal and professional information that will usually include your name, surname, email and billing or shipping address, telephone number and your professional and/or personal contact details;

  • Your payment information;

  • Information about you when you contact us by e-mail, letter, telephone, or any other communication channel;

  • At the time of each visit to our Website, we automatically collect the following information through our data analysis partner (Google Analytics):

    • Technical information including the IP address used to connect your computer to the internet, your browser type and version, time zone, type and versions of your browser plug-ins, operating system and platform;

    • Your device ID;

    • Information on your visits, including the clicks from Uniform Resource Locators (URL) to, through and from our Website (including the date and time); the products/services viewed or searched for; page response time, download errors, duration of visits to certain pages, information on interaction with pages (such as scrolling, clicks, mouse placement).

  • If we do collect more detailed information this will be explained on the particular event/application page or form.


How will the Free Association use the information it collects about me?
We use your information in the following way:

  • To provide Clinical Services;

  • To complete an event booking organized by the Free Association;

  • To process a registration or an application form ;

  • To check and execute financial transactions linked to your payments of events;

  • To send you information about relevant events or training courses that you may have shown an interest in or previously attended;

  • To make suggestions and recommendations that may be of interest to you or other users of our Website as well as scientific events.

  • To improve our Website and ensure that the content is presented in the most efficient way for you and your computer/device;

  • As part of our efforts to keep our Website secure and prevent fraud;

  • To manage our Website and for internal operations, including troubleshooting, data analysis, tests, research, and statistical and research ends.


When will the Free Association contact me?
The Free Association may use the data you provide to contact you in relation to any event, training, subscription, etc. you have purchased or applied for.

Will I be contacted for marketing purposes?
Yes, the Free Association will contact you, from time to time, to draw attention to events and training courses being run.  You may opt out at any time by contacting freeassociationlisbon@gmail.com or by using the opt-out function when booking an event or training course.

Will the Free Association share my personal information with anyone else?
We will keep your information within the Free Association except where disclosure is required or permitted by law. For the purposes mentioned below, we may share your information with:

  • Our IT services suppliers;

  • Providers of analysis and search engines that help us improve and optimize our website such as Google Analytics;

  • Banks in order to complete a contract or registration you have applied for;

  • Online payment services providers;

  • Professional advisors;

  • We will always tell when and how your information will be shared by purchasing anything from the Free Association;

  • If we are obliged to divulge or share your data to meet a legal obligation or to protect the rights, property or security of the Free Association, our members or others. This includes sharing information with public authorities, for example in case of a cyber-attack.


What if I am a user aged under 18?
If you are aged 18 or under, please get your parent/guardian's permission before you provide any personal information to the Free Association.
 
How long will the Free Association keep my personal information?
We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with the Free Association. We might also retain anonymized data after any identifiable data has been removed, analytical purposes.  Information retention periods are highlighted on the relevant event or application form or can be found by contacting us on freeassociationlisbon@gmail.com. We will erase your personal information in a secure manner when we no longer have any use for your information for the ends for which it was collected.

What if the information you hold about me is inaccurate?
You have the right to ask us to correct any inaccuracies in the data we hold about you. In the unlikely event that the information we hold about you is incorrect, please contact us on

Can I delete my information?
You can always ask us to delete your information, particularly if you consider it to no longer be relevant to the Free Association’s legitimate business interests. Please contact us on freeassociationlisbon@gmail.com.

Can I find out what personal information the Free Association holds about me?
Under GDPR you have the right to request a copy of the personal information the Free Association holds about you and to have any inaccuracies corrected. (We require you to prove your identity with 2 pieces of approved identification). We will use reasonable efforts consistent with our legal duty to supply, correct or delete personal information about you on our files. Please address requests and questions about this or any other question about this to freeassociationlisbon@gmail.com.

How secure is my information?
In addition to using your information lawfully, we use appropriate technical and organizational measures to ensure that your information is held securely. Nonetheless, no website can be completely secure. Confidentiality of any communication or other material that is sent to us or that we send to third parties through our Website or by e-mail is unable to be fully guaranteed. We accept no liability concerning the security of the information sent by these methods.
Our Website may occasionally include links to or from Websites of our network of partners, advertisers or affiliates. If you follow a link to one of these Websites and/or applications, please be aware that these Websites and/or applications have their own data protection policies which are beyond our control. They do not form part of the present Policy and we accept no liability for these policies. Please check these policies before sending information to these Websites and/or applications.

Cookies
Our Website uses cookies. They help us to provide a good experience when you browse our Website and also help us to improve it.

What is a cookie?
A cookie is a small amount of information, which often includes a unique identifier that is sent to your computer, tablet or mobile web browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your web browser if your browser's preferences allow it.
On the Free Association website, cookies record information about your online preferences and allow us to tailor our website to your interests. During the course of any visit to our website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking to see, and finding, the cookie left there on the last visit. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the Free Association’s website. However, you can change your cookie settings at any time.
 
How does the Free Association use cookies?
Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. It also helps us to provide a more personalized experience. The Free Association uses this type of information to help improve the services we provide to you. 

Changes to Free Association’s Privacy and Cookies Policy
This Privacy and Cookies Policy may be updated from time to time so you may wish to check it each time you submit personal information to the Free Association.

How can I contact the Free Association about this Privacy and Cookies Policy?
If you any questions or comments about this Privacy and Cookies Policy please contact: freeassociationlisbon@gmail.com